Booking info

How to Book

You can book tickets online 24 hours a day.

Our Box Office phonelines are open Monday-Saturday 10.00am - 6pm.

Our Box Office is currently closed to the public, except during events. 

Booking Fees
Charging a booking fee helps us to cover the costs associated with running a Box Office - including card charges, staffing, software, and building overheads. Cambridge Junction booking charges (for events announced from April 2022) are as follows;

  • £2.50 (per ticket) for face values up to £14.99
  • £3.00 (per ticket) for face values £15 - £19.99
  • £3.50 (per ticket) for face values £20 - £24.99
  • £4.00 (per ticket) for face values £25 - £29.99
  • £4.50 (per ticket) for face values above £30.00


Etickets - Are available for free and are sent via email at the time of purchase as a PDF attachemnt. They can also be downloaded from your online account 

Postage - Is available for most events and will be charged at £2.50 per order (ie per envelope and not per ticket).

Collection at Box Office - is available with a cover charge of £1 per order. Tickets can be collected from the Box Office during normal opening hours or on the evening of the performance.

Gift Vouchers
You can buy gift vouchers for any amount and even email your voucher straight to your family and friends. To purchase your gift vouchers please CLICK HERE

Discounts and Concessions
Concession price tickets are generally available to over 65s, students, and under 16s. Other concessions and discounts may be available for selected events, such as group bookings, in these cases further information will be displayed on the event listing. Please note that ‘Pay What You Feel’ tickets are intended to be purchased by individuals and may not be available to group bookings. Please contact the box office on for further information.

Companion Ticket
If you require the full-time support of an assistant or companion, they will be eligible for a free ticket. Please ensure that you make this clear at the time of booking, as spaces for seated events may be limited. We regret that complimentary tickets are not available online so you will need to email

Refunds and Account Credit
Tickets cannot be exchanged nor money refunded unless an event is cancelled or postponed and you are unable to attend on the re-scheduled date.

Tickets may be returned to re-sell at the management's discretion, if an event has sold out. In this case, we can credit the value of the tickets (not including any booking fees) to the customer's Cambridge Junction account, so that the money can be redeemed against any future purchases.

Any credit on your account can be used online, over the phone, or in person at the box office. Credit will expire if unused after two years.

Sold-Out Events and Returns
If an event has sold out, please check with the box office to see if there have been any returns, and enquire about being added to the waiting list. Although we do keep a waiting list for sold-out events, there is no guarantee that tickets will become available. The only way to guarantee your ticket is to book it in advance.

If you have any questions or queries about booking tickets please contact the box office by email

For full list of Terms and Conditions please click HERE